The following Terms and Conditions apply to the use of this Website as well as all transactions conducted through the site.
Legal Notice
All notices from Hillcrest Meats to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Hillcrest Meats shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
1004 Hillcrest Drive
Garden City, SD 57236
Delivery shall be deemed to have been made by You to Hillcrest Meats five (5) days after the date sent.
Privacy Policy
Hillcrest Meats use of personal information that you may submit to Hillcrest Meats through this Website is governed by the Hillcrest Meats Privacy Policy. Hillcrest Meats will not share your contact information, payment information, or other personal information with any 3rd party. Use of your information shall be limited to enabling the fulfillment of your order. If you choose to opt-in during checkout, we may contact you occasionally via email about specials, sales, and promotions available from Hillcrest Meats only. You are free to opt out of these mailings at any time.
Shipping & Delivery
At this time, Hillcrest Meats ships merchandise to locations within the continental United States only. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to your location. Hillcrest Meats will not be liable for spoilage of products that have been delivered on time.; Once the product is delivered, it is your responsibility to move the product to refrigeration.
International
Hillcrest Meats does not ship outside the continental United States.
Sales Tax
Hillcrest Meats charges sales tax for products ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. Hillcrest Meats will not collect and remit tax on orders shipped outside the state of South Dakota. Products may still be subject to your state’s sales or use taxes. It is your responsibility to check local laws and remit payment for any local taxes that are due.
Return Policy
You may purchase products from this Web site by using any one of the payment options offered during checkout. Hillcrest Meats reserves the right to change its payment procedures at any time without prior notice to you.
Before sending any item(s), you must call 605-351-2182 to get prior authorization before returning any product, regardless of the reason, to request a Return Merchandise Authorization (RMA). We cannot accept returned merchandise without an RMA.
To return an item, you must contact us within 7 days from the date your package arrives. Hillcrest Meats is not responsible for any damages or loss of returned packages. We cannot process refunds on any damaged or used items. Any damaged items will be returned to the customer through the best shipping method.
Customer Service
Customer service is available Monday- Friday 10 A.M. to 5 P.M., Saturday 10 A.M. to 4 P.M. CST. You may contact us via email at support@hillcrestmeats.com or phone 605-351-2182. Emails will be returned as quickly as possible.